This place has one of the best hamburgers I have ever had. It is made with incredible Hawaiian beef. The taste is second to none. Afterwards, have the Hula Girl desert. This will drive your taste buds into outer space. Be warned, it is not cheap to eat here. The burger will set you back $25. Worth every penny.
It’s resort-restaurant pricey but sandwiches are amazing. The burger was dripping in juices, the chicken katsu sandwich was really flavorful and the beachside setting topped it all off. The shake was fine but not amazing. My son liked the burger better — for a
There are lots of birds at this restaurant - very fat pigeons that walk around basically begging for food. They go under the tables while you are eating, and just generally are a pain in the neck. The restaurant service people let people feed them, which makes more of a problem. If food is not taken off the table immediately when people get up, the pigeons are up walking around on the tables, which is for sure not sanitary for the next person sitting down.
Beware!!! Hours are not what they say. Two days in a row we went by posted hours. Arrived 4:15 on Friday and guys closed due to tepid audience. Told us to come back before 4PM next day. We organized entire day around it... they closed an hour early the next day. Ambivalence of servers is not Regis quality. Just don't go there. Probably won't return to the hotel. Bummer.
Ritz Carlton, shame on you! You expect a certain standard of service, and it makes no difference if I am coming for a lunch at a very pretty place and staying elsewhere, or if I am staying at the hotel. It is unacceptable to know that you have a problem with aggressive birds, and you don't take care of the problem immediately.
Food and drinks were good while sitting outside near the beach. The shakes looked amazing but we didn't get to try them. High prices will prevent my return.
We just got back from Maui. We discovered that the menu had changed in this restaurant for the worse. It now has a limited menu - $25 burgers!, and they are using plastic utensils and paper products, plastic cups. We were disappointed that the amazing menu of the prior restaurant was gone. We decided to stay, as we had already walked down the long path to the restaurant. That's when the horrible experience began!
So, our experience. I got up to go to the bathroom, and while I was gone, six pigeons hatched a plan, and landed in unison on top of our small two person table. My husband said it was horrifying! He started shaking the table to try to get them off, things on the table flying, water spilling. The manager came over to talk to him. She stayed and talked to us a while, very apologetic. She asked if we were staying at the hotel. The correct thing to have done was to at least offer no charge for our meals. She acknowledged the bird problem.
Needless to say, never going back there. It's really a shame, because this was a very nice restaurant with very good food before the concept switch.
Burger Shack is a US Restaurant based in Lahaina, Hawaii. Burger Shack is located at 1 Ritz Carlton Dr, Lahaina, HI 96761, USA.
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